At SandStorm IT, we typically suggest doing all updates (especially Operating System) as they become available to avoid security vulnerabilities, In the latest batch of Microsoft updates, there were some "known issues". In this security alert, we'll cover "What's the issue?", "What versions of … Read More
Why must ALL of my computers be covered under an MSP agreement?
As we've spoken with current customers and new prospects about Managed IT Services for their computers, servers, and networks, occasionally, someone will ask, "Can I just put my server and a couple of the most important PCs on a Managed IT Services plan. Our response is always (politely and … Read More
What is patch management for 3rd party software?
What are patches? Patches can be seen as some type of hotfix. Everyday exploits, bugs, and security risks are found within programs, and these are what the patches would fix. A bug in the software could be a failure or fault that could cause it to behave in unintended ways. If you think of an … Read More
Why is Patch Management Important For Cyber Security?
Before we jump into why patch management is important, we should define what patches are and what patch management is. What are patches? Patches are software code fixes that repair broken functionality, add new functionality, or fixes security holes in software. Patches have been around a long … Read More
What are Managed IT Services?
What are Managed IT Services? The Technology Services Industry Association (TSIA) defines managed services as “the practice of outsourcing day-to-day technology management responsibilities to a third party as a strategic method for improving operations and accelerating a return on their technology … Read More