We offer a robust, cloud-based, VoIP telephony system with a web client and mobile app that facilitate remote working. Video capabilities are seamlessly integrated into the system, requiring no additional add-ons.

Real-time live chat allows you to interact with customers directly through your website, Facebook, or WhatsApp, while SMS (TEXT) functionality provides instant communication options.

We integrate effortlessly Microsoft Teams, and Microsoft 365, enhancing productivity and workflow efficiency. Its cost-effective nature helps you save on phone bills, add-ons, and hardware.

Fanvil X5U High-end IP Phone

The Fanvil X5U is a high-end IP phone featuring dual color displays and four line keys with LED lights, providing clear visual indicators for call status. It supports wideband codec G.722 and Opus for superior HD audio quality, ensuring crystal-clear voice communications. The phone offers an intuitive user experience with easy access to essential functions, making it highly suitable for business environments. Additionally, its ergonomic design and robust feature set enhance productivity and user satisfaction.

Fanvil X6U High-end IP Phone

The Fanvil X6U is a top-tier IP phone equipped with three color displays, offering enhanced line keys with LED lights and integrated Bluetooth for seamless connectivity. It delivers an immersive HD audio experience with G.722 and Opus codecs, providing superior voice clarity. The X6U’s advanced features cater to diverse business needs, offering greater flexibility and productivity. Its intuitive interface, coupled with robust functionalities like multi-line support and customizable options, makes it an ideal choice for businesses looking to optimize their communication systems.

Ensure your team remains productive and connected, even when working remotely. Our solution allows you to use your office number to make and receive calls from anywhere, maintaining professional business communication. This means you can assist customers from any location, ensuring they never have to wait for support.

Experience the convenience of free video conferencing without the hassle of apps, downloads, or registrations. Our Android and iOS apps are trusted by millions, providing a reliable way to manage calls and messages on the go. Additionally, our Windows app and PWA Web app offer seamless call management directly from your desktop or browser, enhancing your workflow and efficiency.

Optimize your operations with call and chat reports, login history, and performance stats. Use the Switchboard for real-time queue monitoring and Wallboard for displaying key metrics. Manage calls easily with IVR menus, call queues, and custom voice apps. Keep callers informed with queue announcements and offer a callback option during busy periods.

Benefit from advanced call center features like skill-based routing and round-robin queues. Monitor and manage agent status and active calls, allowing quick access to key stats. Integrate website live chat for quick customer interactions, and use text, Facebook, and WhatsApp messaging all in one platform.

Enhance your CRM with automatic call pop-ups, journals, and updates. Simplify communication with single-click calls from your CRM or browser, ensuring quick and efficient interactions.

Maintain high service standards with call recording and real-time training using Listen-In, Whisper, and Barge-In features. Enjoy comprehensive service with no per-agent pricing, allowing everyone in your company to help answer customer calls, messages, and chats at no extra cost, all included in one affordable yearly fee.

Schedule Your Needs Assessment

At SandStorm IT, we understand that every business has unique IT needs, and so our pricing varies to match those specific requirements. Our services are designed to provide the best protection at the best value.