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What are patches? Patches can be seen as some type of hotfix. Everyday exploits, bugs, and security risks are found within programs, and these are what the patches would fix. A bug in the software could be a failure or fault that could cause it to behave in unintended ways. If you think of an…
Read MoreWhat is VoIP, or Voice Over IP? The odds are you have probably heard the term, VoIP or Voice Over IP recently. Maybe you know what it is or maybe not. In a nutshell, VoIP is basically telephone service that uses an internet connection to carry the voice signals. If the internet connection is functional,…
Read MoreIf you’ve ever wondered “What’s the difference between Office 2016 and Office 365?”, we hope to clear up that distinction and maybe even answer some questions you might have about the two products. It’s confusing. I know. And visiting Microsoft’s official website makes it even more unclear and can cause you to leave there feeling…
Read MoreDeciding on which printer to purchase for your organization is no easy task. It’s easy to get overwhelmed given the complicated technical specs and hundreds of models available. However, with a little research and groundwork, you can save yourself a lot of time and frustration in the shopping phase and, potentially, save money in the…
Read MoreWhat are Managed IT Services? The Technology Services Industry Association (TSIA) defines managed services as “the practice of outsourcing day-to-day technology management responsibilities to a third party as a strategic method for improving operations and accelerating a return on their technology investment”, typically for a fixed price. It is the proactive monitoring of computer and…
Read MoreAs a busy parent, professional or retiree, we all take security seriously in some respects. How many of us leave our homes without closing or locking the door? How many of us leave our keys in the car when visiting a restaurant? I suspect the number of people who take such a relaxed approach to…
Read MoreI Have an IT Help Desk? Many of you may be asking yourself, “I have an IT Help Desk?” Maybe you don’t have a number of people with headsets answering phones in the small cubby desks, but you likely have someone you call or look to when you have computer or technology issues. Many times,…
Read MoreThe world of Information Technology, commonly referred to as “IT”, encompasses vast areas of modern business needs. From physical devices such as PCs, servers, networking switches, wireless access points, mobile devices, phone systems, to not-quite-tangible technologies like web services, email hosting, cloud-based data backups, local software, and websites, business technologies continue to grow and advance…
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