Phone Systems

Fanvil X5U High-end IP Phone

The Fanvil X5U is a high-end IP phone featuring dual color displays and four line keys with LED lights, providing clear visual indicators for call status. It supports wideband codec G.722 and Opus for superior HD audio quality, ensuring crystal-clear voice communications. The phone offers an intuitive user experience with easy access to essential functions, making it highly suitable for business environments. Additionally, its ergonomic design and robust feature set enhance productivity and user satisfaction.

Fanvil X6U High-end IP Phone

The Fanvil X6U is a top-tier IP phone equipped with three color displays, offering enhanced line keys with LED lights and integrated Bluetooth for seamless connectivity. It delivers an immersive HD audio experience with G.722 and Opus codecs, providing superior voice clarity. The X6U’s advanced features cater to diverse business needs, offering greater flexibility and productivity. Its intuitive interface, coupled with robust functionalities like multi-line support and customizable options, makes it an ideal choice for businesses looking to optimize their communication systems.

With our phone system, you can easily send and receive business SMS (text) messages, eliminating the need for employees to share their personal mobile numbers.

This not only keeps their personal information private but also ensures that customer messages are monitored and responded to promptly, even if an agent is out of the office. You can manage SMS messages through any client, whether it’s the desktop app or the mobile apps for iOS and Android. Incoming messages can be directed to a queue and reassigned as necessary. Additionally, SMS marketing can be leveraged to enhance your business and engage more effectively with customers.

Ensure your team remains productive and connected, even when working remotely. Our solution allows you to use your office number to make and receive calls from anywhere, maintaining professional business communication. This means you can assist customers from any location, ensuring they never have to wait for support.

Experience the convenience of free video conferencing without the hassle of apps, downloads, or registrations. Our Android and iOS apps are trusted by millions, providing a reliable way to manage calls and messages on the go. Additionally, our Windows app and PWA Web app offer seamless call management directly from your desktop or browser, enhancing your workflow and efficiency.

Optimize your operations with call and chat reports, login history, and performance stats. Use the Switchboard for real-time queue monitoring and Wallboard for displaying key metrics. Manage calls easily with IVR menus, call queues, and custom voice apps. Keep callers informed with queue announcements and offer a callback option during busy periods.

Benefit from advanced call center features like skill-based routing and round-robin queues. Monitor and manage agent status and active calls, allowing quick access to key stats. Integrate website live chat for quick customer interactions, and use text, Facebook, and WhatsApp messaging all in one platform.

Enhance your CRM with automatic call pop-ups, journals, and updates. Simplify communication with single-click calls from your CRM or browser, ensuring quick and efficient interactions.

Maintain high service standards with call recording and real-time training using Listen-In, Whisper, and Barge-In features. Enjoy comprehensive service with no per-agent pricing, allowing everyone in your company to help answer customer calls, messages, and chats at no extra cost, all included in one affordable yearly fee.