Discover Increased Productivity and Capabilities with our VoIP Phone System
Grow your business capabilities with SandStorm IT’s customized
VoIP solutions and top-notch customer support.
SandStorm IT provides VoIP phone system solutions that include installation, VoIP security services, and VoIP Support. Voice over Internet Protocol (VoIP) is the newest standard in business telephone solutions, and we can develop a customized VoIP phone system for you.
How does a virtual phone system work?
VoIP allows you to use ethernet cabling to provide power and data to your phones and uses your existing network to make and receive calls. VoIP phone systems can be hosted on-premise or in the cloud.
Our VoIP system for business includes:
Interactive Voice Response (IVR)
Recording and Monitoring
Contact Center/Call Queues
Employee Presence Monitoring
Is it time for a VoIP Phone System?
As your small business grows, your telecommunications needs change. What worked for your company in the past won’t cut it moving forward.
With your current system, you may be experiencing:
Frustrating and unhelpful customer support
Frequent system downtimes
Your current system creates a lot of stress and headaches. All of those issues are costing you money by potentially losing customers and reducing your productivity. Plus, your staff might be wasting a lot of time answering phones and directing calls instead of doing more valuable work.
The Right VoIP Solution is Essential to Your Success
At SandStorm IT, we believe that your phone system is essential to your business’s success. We’ll work to create a VoIP phone system tailored to your specific needs — saving your staff time, enabling collaboration, and expanding your capabilities. Best of all, our system comes with prompt and friendly support services should any problems arise.
Be More Productive
and Serve Your Customers Better
Through SandStorm IT’s VoIP phone system, you’ll experience greater productivity and increased capabilities.
You’ll be able to better serve customers and manage employees when you:
Built-in conferencing allows all of your employees to manage their own conference rooms on-demand, using the user control panel. See who is in the conference call and who is speaking, with the ability to mute or dismiss participants. In addition, easily invite customers to conferences using a PIN.
with collaboration tools
Collaborating over long distances has never been easier with integrated video calling, screen-sharing, and group chat built into the desktop softphone. The mobile softphone allows employees to stay connected while on the go.
Automate call answering through
Interactive Voice Response (IVR)
The extensive built-in IVR allows you to provide information to callers, collect information about the customer’s needs, and transfer callers to the appropriate person or department. Multi-language options, custom Music-on-Hold for special announcements, and Callback make the IVR even better.
Make employee oversight
easier with recording and monitoring
Great for training and auditing calls. Managers can easily monitor, whisper, barge, and record calls from the UCP Wallboard dashboard. You can also record calls directly from your S-Series phone.
Boost revenue with a
contact center and call queues
Whether you operate a small or large help desk, sales team, or contact center PBXact offers big customer service and call processing features to help you boost revenue.
See who is in the office, on a call, or away from their desk, using the Desktop Softphone, mobile client, or S-Series IP phones. Call rules update automatically based on an employee's presence.
We Make Getting the Right VoIP Solution for Your Company Simple
Schedule a Needs Assessment.
Set up a free needs assessment to discover how we can solve your company’s VoIP challenges.
You’ll receive a customized proposal outlining how our VoIP services can help your company.
Solve Your Problems.
Once we partner together, you’ll get a world-class VoIP system coupled with fast, friendly, knowledgeable support.
Your Company Needs a Phone System that Simply Works
We understand that if your phone system isn’t working, neither is your business. Our VoIP system is custom designed for your business. Whether you need a call center or conferencing capabilities, we’ll make sure that you have exactly what you need to succeed. And if there is a problem, our prompt and friendly customer service is there to provide you with a fast and stress-free solution so you can get back to business.
For nearly 30 years, we’ve helped thousands of clients by making sure technology is making their business better, not sidelining it.
When we asked our customers if they would choose SandStorm IT services again, 97 percent of those surveyed said they would choose us again based on value, reliability and trustworthiness, promptness, and quality of work. And more than half of our new clients are from referrals alone.
We’ll work to deliver solutions, so your business has the technology it needs to succeed.
Are you tired of an outdated phone system you can’t count on?
Give us a call, and we’ll work with your team to make sure you have the right VoIP solution so your team can work together seamlessly.
About SandStorm IT
SandStorm IT is a managed IT service provider based in Tipton County. We serve West TN, Memphis, and just about anywhere your company may be located. Our managed IT services are customized and include anti-virus/anti-malware, managed backup services, hosted email, server hosting, and much more. Through remote and in-person support, we deliver solutions quickly and efficiently. We serve customers with friendly support, proactive monitoring, and a team of experts. With outsourced IT management, your company’s technology will help your business run smoothly instead of hindering your success.