For over 25 years, SandStorm IT has developed innovative solutions to meet and exceed our customers' information technology needs. We offer On-Demand IT services to clients that need the ability to ramp up and ramp down their technology team based on their changing needs. SandStorm IT provides business IT support and troubleshooting all across the Mid-South, including Memphis.
Business Class Systems
When purchasing a computer for business purposes, reliability is a top concern. Business class computer systems are built using higher quality components with more rigorous testing than consumer grade systems. Because of the higher build quality, it's common for these machines to last quite a bit longer than similar consumer-grade equivalents. This is especially true if you have a laptop that's transported often. In addition to better components, business class systems often have features such as biometric scanners, encryption tools, and priority support.
Remote Help Desk Support
Remote Help Desk Support is often the quickest and most efficient way for us to troubleshoot an issue. With your permission, we're able to remotely connect to your computer to identify and resolve many issues without having to come to your office. You may not even need to get up from your computer! Everything from simple software fixes to firmware updates to your firewall can be performed within minutes by one of our skilled and knowledgeable technicians.
Local On-Site PC Support
As a small business, we understand just how reliant you are on technology. When something goes wrong, waiting days or even weeks for a resolution is not an option. SandStorm IT offers both remote and on-site support so that we can assist you in the easiest and quickest way possible. In situations where remote support won't work (network issues, hardware failure, etc.), having a technician come out to your location can save you several days of shipping equipment in for repair versus shipping hardware in for repair, not to mention the shipping costs!
24/7 Monitoring & Management
At SandStorm IT, we believe it's more efficient and cost-effective to be proactive. Our All-Inclusive Monitoring and Support includes 24/7 monitoring of servers, desktops PCs, firewalls, switches, data backups, and anti-virus updates. Our technicians will be notified of critical events like high CPU usage, low available disk space, memory usage and other issues that could potentially keep your hardware from running at peak performance.